Privacy Policy

1. Introduction

We understand the importance of your Personal Data and other sensitive information, and we are dedicated to protecting it. When we refer to 'Personal Data,' we mean any information that can identify you, such as your name, identification number, location data, or online identifier.

Our Privacy Policy applies to all users of our Service, including Visitors, Registered Users, and Subscribers, regardless of how you access the Service. By using our Service, you agree to the collection, transfer, processing, storage, disclosure, and other uses of your information as described in this Privacy Policy.

This Privacy Policy covers:

• The types of information we collect and why we collect it.
• How we use your information.
• Our commitment to protecting your privacy while using our website and mobile products.

At CONVERSIE-PDF, we value your privacy and aim to provide you with the best possible experience.

2. Who We Are and How to Contact Us

CONVERSIE-PDF ('we,' 'us,' 'our,' or 'Company' in this Privacy Policy) is committed to protecting your privacy and personal information. We are the controller and responsible for your Personal Data.

If you have any questions, concerns, or requests related to this Privacy Policy, including exercising your legal rights, please contact our data privacy manager using the details below:

• Full name of legal entity: JACKCODE - FZCO
• Email address: contact@conversie-pdf.com

If you're based in the European Union, you may have the right to make a complaint to a supervisory authority such as the Information Commissioner's Office (ICO). We encourage you to contact us first so we can try to resolve any concerns you may have.

3. What information do we collect and how is it used?

At CONVERSIE-PDF, we collect various types of information to improve our services and personalize your experience. The information we collect includes:

• Contact information, such as your email address, phone number, and postal address.
• Commercial information, such as the name of the files you fax, email, print or store using our Service and the products or services you obtain.
• Professional and employment information, including your place of work and job title.
• Demographic information, such as your gender and age.
• Payment details. We process your payments through a credit card processing company, and do not store your credit card information.
• Files. We collect and store the files you upload, download, or access with our Services.
• Log Data and Other Internet and Electronic Activity Information. We automatically collect some information from your device, such as your IP address, browser type, and web pages visited.
• Cookies. We use cookies to save your registration ID and login password for future logins, enable certain features of the Service, and monitor aggregate usage and web traffic routing.
• Geo-Location Information. We may collect location-based information with your consent to improve our Services.

We use this information to personalize your experience, improve our services, and communicate with you about our products and services. We do not sell or share your information with third parties, except as necessary to provide our services or as required by law. If you have any questions about how we use your information, please contact our data privacy manager using the details provided in our Privacy Policy.

For more information about how we use cookies and similar technologies, please see our Cookie Policy.

4. Your Rights and Choices Regarding Your Personal Data

You have the right to access, update, and correct your Personal Data held by us, as well as the right to withdraw your consent for us to process your Personal Data at any time. You also have the right to request that we delete your Personal Data, subject to certain legal exceptions.

Please note that if you choose to exercise your right to delete your Personal Data, we may not be able to provide you with our Services. In addition, if you fail to provide certain Personal Data when requested by us, we may not be able to perform the contract we have with you or enter into a contract with you.

If you have any questions about your rights or how to exercise them, please contact us using the details provided in this Privacy Policy.

5. How we use your information to provide you with better services

We use your personal data in a number of ways to ensure that we provide you with the best possible service. These include:

• Personalizing your experience: We use your personal data to tailor our services to your needs and preferences, so you can enjoy a more personalized experience when using our platform.
• Improving our services: We analyze your personal data to identify areas where we can improve our services, such as identifying and fixing bugs, improving user interfaces, and developing new features.
• Providing software updates and product announcements: We may use your personal data to inform you about software updates, new product releases, and other important announcements related to our services.
• Complying with legal and regulatory requirements: We may use your personal data to comply with legal and regulatory requirements, such as eSignature requirements.
• Sharing with third-party organizations: We may share your personal data with third-party organizations that help us provide our services, such as our employees, contractors, and affiliated organizations. However, we only share your personal data with organizations that have agreed not to disclose it to others.

We use cookies and log data to monitor and analyze the use of our services, and to increase the functionality and user-friendliness of our platform. We may also provide aggregated information to our partners to help them understand how our users use their services.

If you contact us, we may keep a record of your communication to help us solve any issues you might be facing. We may also occasionally send you emails to tell you about new features, solicit your feedback, or keep you up to date with what's going on with our company and products. We provide you with the opportunity to unsubscribe from such communications whenever we send them to you.

At CONVERSIE-PDF, we take data privacy seriously. We strive to maintain the security and confidentiality of your personal data, and aim to protect it from accidental or malicious destruction. If you have any questions about how we use your personal data, please don't hesitate to contact us.

6. How We Protect Your Privacy and Keep Your Information Safe

At CONVERSIE-PDF, we take your privacy seriously and are committed to protecting your personal data and other information. We may need to share your information with certain third parties for various reasons, such as providing our services, complying with legal obligations, or pursuing our legitimate business interests. However, we take all necessary measures to ensure that your information is kept safe and secure at all times.

We use advanced encryption technologies to protect your files and other sensitive information from unauthorized access, and we regularly update our security measures to stay ahead of evolving threats. We also have strict data retention policies in place to ensure that we only keep your information for as long as necessary and in accordance with applicable laws.

In addition, we are transparent about how we use your information and give you control over your data. You can choose to opt out of certain data collection and processing activities, and you have the right to access, correct, or delete your information at any time.

By choosing CONVERSIE-PDF, you can trust that your privacy is our top priority, and we will do everything in our power to keep your information safe and secure. Join our community today and experience the peace of mind that comes with knowing your data is in good hands.

7. Global Protection of Your Information

We take the protection of your personal data seriously, even when it's transferred outside the European Economic Area (EEA). When we do transfer your data, we ensure that it receives a similar level of protection as it would in the EEA. Here's how we do it:

• We only transfer your data to countries that have been approved by the European Commission as providing an adequate level of protection for personal data.
• For transfers to other countries, we use specific contracts approved by the European Commission that ensure your data receives the same level of protection as it would in the EEA.
• If we work with providers based in the US, we only transfer data to those that have joined the Privacy Shield program. This requires them to provide similar protections for personal data shared between the EU and the US.

If you want more information about how we protect your data when it's transferred outside the EEA, please email us at contact@conversie-pdf.com.

8. Data Security

Your data security is of utmost importance to us at CONVERSIE-PDF. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include firewalls, encryption, and regular security audits.

To ensure that only authorized personnel have access to your data, we strictly limit access to your personal information. Our employees, contractors, and third-party service providers are required to sign non-disclosure agreements and are trained on the importance of data security.

Rest assured that we take all necessary steps to safeguard your personal information and ensure the confidentiality, integrity, and availability of your data.

9. Manage Your Information with Ease

At CONVERSIE-PDF, we want to make sure your Personal Data is accurate and up-to-date. If any of your information changes during your time with us, please let us know.

As a Registered User, you have the ability to review, update, correct, or delete the Personal Data in your account profile at any time, depending on the laws of your country. However, we may need to keep copies of your information for legal or legitimate business purposes. If you have any questions about your Personal Data or need assistance, please contact our support team at contact@conversie-pdf.com. We strive to respond to your inquiry within 30 days, or as required by law.

10. Retaining Your Data

We keep your Personal Data and other information for as long as necessary to provide you with our Services. If you cancel your subscription, we will delete your Files within 30 days.

As a Registered User, you can delete your account and information by following the instructions on our website or by contacting our support team at contact@conversie-pdf.com. However, we may need to retain some information to comply with legal obligations, settle disputes, or enforce agreements.

We may also use your data in an anonymized form for research or statistical purposes. Your email address may be kept on opt-out lists and audit trails for compliance purposes.

If you have shared Files with other Registered Users, we cannot access or delete your Personal Data within those Files. You should contact those users directly to request the deletion of your data.

11. Corporate Customers

If you are a corporate customer with multiple subscribers, your account administrator may have access to information in and about your account. This may include the ability to disclose, restrict, or access information that you have provided or that is made available to you when using our service. Your account administrator may also control how your account may be accessed or deleted. If you have questions about your administrator's rights or your organization's policies, please reach out to our support team at {9}. We're here to help ensure that your privacy and security are protected at all times.

12. Third-Party Applications and Services

We may provide links to third-party websites or services that are not under our control, and these sites may have their own privacy policies that differ from ours. We are not responsible for the privacy practices of these third-party websites or services, so we encourage you to review their privacy policies before providing them with any Personal Data.

In some cases, we may work with third-party applications or service providers that help us provide and improve our Services. If you choose to access our Services through a third-party application, we may share certain information with that application to facilitate your use of the Services. However, we do not control the data practices of these third-party applications and are not responsible for their privacy policies or practices.

We may also allow third-party advertising networks to collect information about your use of our Services over time, as well as your interaction with other websites and services. These networks may use this information to show you ads that are tailored to your interests. If you do not wish to receive tailored advertising, please opt out by following the instructions provided by the advertising network.

Please note that by using our Services, you may be providing information to third parties outside our control. We recommend that you review the privacy policies of these third parties before providing them with any Personal Data.

13. Protecting Your Privacy: Your Rights and Our Commitment to Compliance

Protecting your privacy is our top priority, and we take our obligations under data protection laws seriously. We are committed to being transparent and open about how we collect, use, and protect your Personal Data. We regularly review our compliance with our Privacy Policy and work with regulatory authorities to resolve any complaints.

You have certain rights under data protection laws, including the right to access, correct, erase, or transfer your Personal Data. You also have the right to object to processing and to withdraw your consent at any time. We make it easy for you to exercise your rights and provide multiple ways for you to do so.

At CONVERSIE-PDF, we believe that protecting your privacy is good for business. When you trust us with your Personal Data, we are committed to using it only in ways that are consistent with your expectations and our obligations under the law. If you have any questions or concerns about our Privacy Policy or your rights, please contact our support team at contact@conversie-pdf.com. We are always here to help.

We never charge a fee for exercising your rights, and we strive to respond to all requests in a timely and efficient manner. In the unlikely event that your request is particularly complex or requires more time, we will keep you informed of our progress and provide an estimated timeframe for completion.

Thank you for choosing CONVERSIE-PDF. We appreciate your trust and look forward to continuing to serve you.

14. Privacy Policy: How We Keep You Informed of Changes

At our company, we take your privacy seriously. That's why we may update our Privacy Policy from time to time to ensure we're providing you with the best possible service. To keep you informed of any changes, we'll post updates on this page. If the changes are significant, we'll also send out email notifications to certain users. And to make sure you can always access past versions of our Privacy Policy, we'll keep an archive available for your review. Stay in the loop and keep your privacy protected – check back here regularly for updates.

15. Protecting Your Information

At CONVERSIE-PDF, we take the security of your information seriously. To safeguard your sensitive information, such as credit card details, we use state-of-the-art encryption technology, including secure socket layer (SSL) protocols. We follow industry best practices to protect your data both during transmission and after we receive it. While no method of electronic storage is completely foolproof, we take every reasonable step to ensure that your information is safe and secure. If you have any concerns about the security of your information, please contact us at contact@conversie-pdf.com for assistance.

16. Protecting Children's Privacy

We take the privacy of children very seriously. Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact our support team immediately. We will take prompt action to delete the information and ensure that children's privacy is protected.

17. Contact Us

We are committed to protecting your privacy and ensuring that your personal data is secure. If you have any questions, concerns, or feedback about our Privacy Policy or how we handle your personal data, please don't hesitate to get in touch with our dedicated data privacy team at contact@conversie-pdf.com. We value your feedback and will do our best to address any concerns you may have.